UAE legal guide

How to Report Cyber Crime in UAE: Every Official Channel, Emirate by Emirate

Six official routes take cybercrime reports in the UAE. Which one to use depends on where you are and what happened, and in an emergency the answer is always 999.

Checked against UAE legislation on . General information, not legal advice: take advice from a UAE-licensed lawyer on your own matter.

This guide sets out how to report cyber crime in UAE, channel by channel: who runs each one, who it serves and how to reach it. The UAE government portal lists six routes: the Dubai Police e-crime service, the Abu Dhabi Police Aman service, the Ministry of Interior eCrimes platform, the My Safe Society app, the nearest police station, and 999.

If you are in danger, or someone is threatening you now, call 999 first. If a child is involved, go to the police first, and do not share the material with anyone. For everything else, capture the evidence before you report, because a post or an account can disappear as soon as the person behind it learns of a complaint.

The channel details below were read from the official police, ministry and government pages in October 2026. Services change. If a page or number differs from what you see here, follow the official page.

What RepuLex does, and what your UAE lawyer does

RepuLex

  • Platform complaints and policy reports to Google, Meta, X, YouTube, TikTok, Telegram, Reddit and review sites.
  • Google's own legal-removal and personal-information routes.
  • A dated, hashed record of every URL, which you, the police or a UAE lawyer can rely on.
  • The removal audit: which links can come down, by which route, and which cannot.
  • The Indian legal route, through its partner law firm Unified Chambers And Associates, for content published by Indian outlets or hosted on Indian platforms.

You, or your UAE lawyer

  • A criminal complaint to the police or the Public Prosecution, made in person or through a lawyer.
  • Any civil claim in a UAE court.
  • Representation before UAE courts and the Public Prosecution, which only lawyers on the UAE Roll of Practicing Lawyers may provide.

RepuLex is an online reputation management agency headquartered in New Delhi. It is not a law firm and is not licensed in the UAE. It works alongside the UAE counsel you instruct, and never files, complains or appears in the UAE on anyone's behalf.

How to report cyber crime in UAE: the official channels at a glance

To report cyber crime in the UAE, use the Dubai Police e-crime service in Dubai, the Abu Dhabi Police Aman service in Abu Dhabi, the Ministry of Interior eCrimes platform or the My Safe Society app from anywhere, the nearest police station in person, or 999 in an emergency.

The table lists each channel as its owner describes it. The two emirate services are run by Dubai Police and Abu Dhabi Police; the Ministry of Interior platform and My Safe Society are federal.

Official cybercrime reporting channels in the UAE, October 2026
ChannelRun byWho it servesHow to reach it
Reporting E-Crime serviceDubai PoliceIndividuals, the business sector and government entities; the cybercrime page offers separate Tourist and Resident optionsThe Dubai Police app (iOS and Android), the Dubai Police website, or a Smart Police Station, open around the clock; call centre 901; mail@dubaipolice.gov.ae
Aman serviceAbu Dhabi PoliceListed on the government portal as Abu Dhabi Police's channel for reporting cybercrimeThe 'Submit Aman case' page at aman.adpolice.gov.ae, or the numbers the Abu Dhabi Police homepage shows for Aman, 8002626 and 2828
eCrimes platformMinistry of InteriorA federal channel offering cybercrime reporting, information submission and consultationThe MOI UAE app or www.moi.gov.ae; reports are referred to the Public Prosecution
My Safe Society appUAE Federal Public ProsecutionReports of crimes or suspicious activity on social media that may disrupt national or social security or public order, or harm public opinionThe app listed on Google Play; photos, videos, audio clips and URLs can be attached as evidence
Nearest police stationYour local policeAnyone, in personGo to the station nearest you
999Police emergency lineAnyone in danger or facing a threat nowCall 999

Which channel to use for what happened

Match the channel to the problem: threats and blackmail go to the police at once, personal harm such as defamation, privacy breaches and fake accounts goes to your emirate's police e-crime service or the federal platform, and content that harms the public goes to the federal channels.

Three of these problems have their own guides: online blackmail and sextortion, a fake account in your name and defamation in UAE law. The table below gives the starting point for each, and the provision of Federal Decree-Law No. 34 of 2021 on Countering Rumours and Cybercrimes that applies.

Where to start, by type of problem
What happenedWhere to startWhat to note
Someone threatens to publish your photos, videos or chats unless you pay or actThe police first: 999 if you are in danger, then Dubai Police e-crime, Aman, the MOI platform or a police stationCyberextortion is Article 42. Do not pay, stop replying and keep every message
Defamatory or insulting posts about you or your businessYour emirate's police e-crime service, a police station or the Public ProsecutionOnline defamation is Article 43. Insult and slander need your own complaint, so take advice within three months of learning of the post and who made it
Your private photos or information published without consentYour emirate's police e-crime service, the MOI platform or a police stationArticle 44 applies even where the information is true and genuine, if it was published with the intention of harming you
A doctored or morphed image of youYour emirate's police e-crime service, the MOI platform or a police stationArticle 44 also covers modifying a photo or scene with the intention of defaming or insulting a person
A fake account, page or website in your name or your company'sYour emirate's police e-crime service, plus a report to the platformArticle 11 covers accounts falsely attributed to a natural or legal person, so companies are covered too
Online fraud or a scamThe Dubai Police e-crime service in Dubai; elsewhere, the MOI platform or a police stationDubai Police names electronic fraud expressly among the complaints its service takes
Rumours or false news that could harm public order or the public interestThe My Safe Society app or the MOI platformArticle 52 concerns harm to the public, not a private reputation claim
Anything involving a childThe police at once: 999, Dubai Police e-crime, Aman or the MOI eCrimes platformRepuLex does not take matters involving anyone under 18 as reputation work

How to report cyber crime in Dubai

In Dubai, report cyber crime through the Dubai Police Reporting E-Crime service, which runs on the Dubai Police app, the Dubai Police website and Smart Police Stations, is listed as free, and serves individuals, businesses and government entities.

Dubai Police describes the service as enabling the public to submit complaints related to electronic fraud and cybercrimes. It lists the completion time as instant, which describes the submission rather than the investigation. Smart Police Stations, open around the clock, offer the same service in person.

The old ecrime.ae address now forwards to the Dubai Police cybercrime page, which has separate options for tourists and residents. Go to the Dubai Police page or the official Dubai Police app for iOS or Android, not to a third-party site that offers to file for you.

The contacts listed for the service are the Dubai Police call centre on 901 and mail@dubaipolice.gov.ae. In an emergency, call 999.

If the problem is a defamatory post, this complaint is the first step of a defamation case. Our guide on how to file a defamation case in Dubai covers what follows: the time limit, the civil claim and who may represent you.

How to report cyber crime in Abu Dhabi: the Aman service

In Abu Dhabi, report cyber crime through the Abu Dhabi Police Aman service, using the 'Submit Aman case' page at aman.adpolice.gov.ae or the numbers 8002626 and 2828 that the Abu Dhabi Police homepage shows for Aman, and call 999 in an emergency.

The Abu Dhabi Police homepage presents Aman as a service 'for a secure and stable society', and its 'Submit Aman case' button leads to aman.adpolice.gov.ae. The homepage shows the two numbers without saying how each one is used, so if you are unsure, start with the website.

The UAE government portal lists Aman as Abu Dhabi Police's channel for reporting cybercrime. You can also go to a police station in the emirate. If a case is brought, it is heard in the courts of the Abu Dhabi Judicial Department, one of the three independent local judiciaries in the UAE.

For the reputation side of an Abu Dhabi matter, such as removal requests to platforms while the police case runs, see our page on online reputation management in Abu Dhabi.

How to report cyber crime in UAE online, from any emirate

From any emirate, you can report cyber crime online through the Ministry of Interior eCrimes platform, in the MOI UAE app or at moi.gov.ae, and through the Federal Public Prosecution's My Safe Society app for social media content that threatens security or public order.

The Ministry of Interior platform offers three services, cybercrime reporting, information submission and consultation, and reports made on it are referred to the Public Prosecution, as described when it was launched. It is a federal channel, so it is open whichever emirate you are in.

My Safe Society is listed on Google Play by the UAE Federal Public Prosecution, last updated in April 2026. Its description says it lets the public report crimes or suspicious activities on social media that may disrupt national or social security or general order, or negatively affect public opinion, while keeping the reporting individuals completely confidential. Photos, videos, audio clips and URLs can be attached.

My Safe Society is built for harm to the public. A post that damages only your own reputation fits the police route better, because insult and slander proceed only on the victim's own complaint.

Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain

In Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain, report cyber crime through the Ministry of Interior eCrimes platform or the My Safe Society app, at the nearest police station, or by calling 999 in an emergency.

The federal channels are not tied to one emirate, and a police station takes a report in person wherever you are. If the matter goes to court, the court system differs by emirate. Sharjah, Ajman, Fujairah and Umm Al Quwain use the federal judiciary, headed by the Federal Supreme Court. Ras Al Khaimah has its own independent RAK Courts, as Dubai and Abu Dhabi have their own judiciaries.

Each system has three tiers: a Court of First Instance, a Court of Appeal, and then the Federal Supreme Court in the federal system or a Court of Cassation in the emirates with their own judiciary. The criminal courts hear cases brought by the federal or local prosecution in each emirate.

What to prepare before you report

Before you report, capture the evidence: the full URL of each post or account, dated screenshots that show the account name, the messages and any payment demand, and a note of when it started, because the police and the platforms work from what you can show them.

Do not delete the chat, the account you were contacted on, or your own messages, even if they embarrass you. The full record helps the police. Capture first, then block and report the account on the platform. Collect the following.

  • The URL of each post, profile, page or website, copied from a browser address bar.
  • Screenshots showing the account name, the date and the full content, and screen recordings of stories and videos.
  • Every message, from the first contact on, with the sender's username, number or email address.
  • Any payment details demanded, such as an account number, a wallet address or a transfer reference, and receipts for anything already paid.
  • Your own timeline: when it began, what was sent, what was threatened and what you have done since.
  • For a business: who manages the affected accounts, and any losses the content has caused.

What happens after you report

After a report, the police and the Public Prosecution decide what to investigate, and offences of insult and slander go forward only on the victim's own complaint, which is not admitted after three months from the date the victim learns of the crime and its perpetrator.

Article 11 of the Criminal Procedures Law, Federal Decree-Law No. 38 of 2022, makes a complaint by the victim, a representative or an attorney under a special power of attorney a condition for prosecuting 'insult and slander of people'. Our review of the official texts did not settle whether the same three-month limit governs the online offence in Article 43 of the Cybercrime Decree-Law, so take advice within three months of learning of the post and who made it.

No law gives platforms a fixed number of hours to act. Under the Cybercrime Decree-Law, orders to correct, remove or block content come from the competent authorities, meaning the federal or local authorities concerned with electronic and cyber security, and the Attorney General may order blocking. Each order states its own period. Under Article 53, failing to remove illegal content within the period specified in such an order is punished with a fine of AED 300,000 to AED 1,000,000. A private person cannot issue such an order.

A block ordered in the UAE works in the UAE only. The Decree-Law defines access blocking orders as orders to disable users' access in the UAE to a website or account, so the content stays online elsewhere. Under the TDRA's Internet Access Management policy, a user who wants access to a page blocked asks their internet service provider, which publishes its own procedure, and the TDRA considers requests only from the providers.

If the person responsible is abroad, report anyway. Article 69 applies the Decree-Law to offences committed outside the UAE where, among other cases, the crime harms any of its nationals or residents.

Report the content to the platform as well

A police report does not take content down by itself, so once your evidence is captured, report the post or account to the platform under its own rules as well, and keep a record of every report and every reply.

Platforms act on their own policies, separately from any criminal case. Google also runs its own removal routes. Its Search removal policies cover personal sexual content, personally identifiable information and doxxing content, and content related to people under 18, and other content that should be removed under the law goes through its legal-removal process. Removal from Google Search is not removal from the web: the page stays online until the site or platform takes it down.

This is the part RepuLex does, alongside the police report and the UAE lawyer you instruct, never instead of them: the dated evidence record, the platform and Google reports, and monitoring for the same content coming back. RepuLex does not file police reports or complaints, and a platform, not RepuLex, decides each report. Our page on online reputation management in the UAE sets out that work.

Frequently asked questions

How to report cyber crime in UAE online?

Use the Ministry of Interior eCrimes platform, in the MOI UAE app or at moi.gov.ae, which refers reports to the Public Prosecution. In Dubai, the Dubai Police e-crime service runs on the Dubai Police app and website; in Abu Dhabi, the Aman service takes cases at aman.adpolice.gov.ae. The My Safe Society app takes reports of social media content that threatens security or public order. In an emergency, call 999.

What is the Dubai Police e-crime contact number?

The Dubai Police Reporting E-Crime service lists the Dubai Police call centre on 901, and the email address mail@dubaipolice.gov.ae, as its contacts. In an emergency, call 999. To file a complaint, use the Dubai Police app, the Dubai Police website or a Smart Police Station, all of which offer the service. The old ecrime.ae address now forwards to the Dubai Police cybercrime page.

How to complain about cyber crime in Abu Dhabi?

Use the Abu Dhabi Police Aman service. The Abu Dhabi Police homepage links its 'Submit Aman case' button to aman.adpolice.gov.ae and shows the numbers 8002626 and 2828 for the service. You can also go to a police station or report through the federal Ministry of Interior eCrimes platform. In an emergency, call 999. Capture the evidence, with URLs and dates, before you report.

Is there a cyber crime WhatsApp number in UAE?

None of the official channels in this guide is a WhatsApp number. Report through the Dubai Police app or website, the Abu Dhabi Police Aman service, the Ministry of Interior eCrimes platform, the My Safe Society app, a police station or 999. Be wary of any WhatsApp account, page or agent that offers to file a police report for you, or to recover lost money for a fee.

Is reporting cyber crime in Dubai free?

Yes. Dubai Police lists the fee for its Reporting E-Crime service as free, and its completion time as instant, which refers to submitting the complaint rather than to the investigation. The service is open to individuals, the business sector and government entities, through the Dubai Police app, the Dubai Police website and Smart Police Stations, which are open around the clock.

Can tourists report cyber crime in Dubai?

Yes. The Dubai Police cybercrime page, which the old ecrime.ae address now forwards to, offers separate Tourist and Resident options. A visitor can also go to a Smart Police Station or a police station, or call 999 in an emergency. If you can, report before you leave the UAE, and keep copies of your evidence and of any reference number you are given.

How long does it take for police to act on a cyber crime report in UAE?

No fixed time is published. Dubai Police lists its e-crime completion time as instant, but that is the submission, not the investigation. UAE law sets no fixed number of hours for platforms either: removal and blocking orders come from the competent authorities or the Attorney General, and each states its own period. Report the content to the platform at the same time, because platforms act under their own rules.

Can I report a cyber crime anonymously in UAE?

The My Safe Society app, run by the UAE Federal Public Prosecution, says it keeps reporting individuals completely confidential, but confidential is not the same as anonymous. Insult and slander proceed only on a complaint by the victim, a representative or an attorney under a special power of attorney, so a defamation complaint needs you, or someone acting for you, to come forward.

Sources

  1. Dubai Police, cybercrime reporting service
  2. Abu Dhabi Police, Aman service
  3. Abu Dhabi Police, submit an Aman case
  4. UAE government portal, report cybercrimes online
  5. Ministry of Interior
  6. My Safe Society, UAE Federal Public Prosecution (Google Play)
  7. Federal Decree-Law No. 34 of 2021 on Countering Rumours and Cybercrimes, Arts. 11, 42, 43, 44, 52, 53, 66, 69
  8. Federal Decree-Law No. 38 of 2022, Criminal Procedures Law, Arts. 11, 12
  9. TDRA Internet Access Management Regulatory Policy, Version 1.1
  10. UAE government portal, structure of the judicial system
  11. Google, Search removal policies
  12. Google, removing content from Google Search

UAE statutes are read on the official UAE Legislation portal, whose English translations state that the Arabic text prevails. Court awards described on this page are news reports, not citable judgments.

Talk to RepuLex about your matter

Every enquiry is confidential, and an NDA is available before you share any detail. We will tell you which links can come down, by which route, and what your UAE lawyer would need to do.