How to Remove a JustDial Review
in India
A legal step-by-step guide for individuals and businesses across India. Searching how to delete a JustDial review? JustDial's internal dispute resolution is slow and ineffective — a legal notice under the IT Act 2000 starts JustDial's grievance duties under the IT Rules 2021 and moves far faster than repeated support requests.
The legal process.
Document the review: screenshot with reviewer profile, date, and full content.
Assess legal basis: false statements of fact (not opinion) are actionable. Reviews claiming fraud, criminal conduct, or professional malpractice set a high threshold.
IT Act notice to JustDial: formal Section 79 notice to JustDial's Grievance Officer. JustDial is Mumbai-based and must comply with IT Rules 2021.
Defamation notice to the reviewer: a notice citing BNS 2023 s.356 (formerly IPC 499/500) sets out the reviewer's personal exposure for false statements of fact and invites a retraction.
Confirmation: written removal confirmation obtained from JustDial. Google de-index filed.