How to Remove a JustDial Review
in Surat
A legal step-by-step guide for Surat residents and businesses. Searching how to delete a JustDial review? JustDial's internal dispute resolution is slow and ineffective — a legal notice under the IT Act 2000 starts JustDial's grievance duties under the IT Rules 2021 and moves far faster than repeated support requests.
Document the review: screenshot with reviewer profile, date, and full content.
Assess legal basis: false statements of fact (not opinion) are actionable. Reviews claiming fraud, criminal conduct, or professional malpractice set a high threshold.
IT Act notice to JustDial: formal Section 79 notice to JustDial's Grievance Officer. JustDial is Mumbai-based and must comply with IT Rules 2021.
Defamation notice to the reviewer: a notice citing BNS 2023 s.356 (formerly IPC 499/500) sets out the reviewer's personal exposure for false statements of fact and invites a retraction.
Confirmation: written removal confirmation obtained from JustDial. Google de-index filed.
Remove JustDial Review in Surat: the local legal context
Surat's textile and diamond industry create a specific defamation risk profile: trade reputation attacks through WhatsApp forwards in industry groups, false reviews on B2B platforms, and competitor-driven negative campaigns. Surat businesses in textile, diamond, and chemical manufacturing face a pattern of defamation that targets their trade credit standing and business partner relationships.
Textile and diamond trade WhatsApp defamation targeting credit reputation
IndiaMART and trade portal false reviews targeting export businesses
Competitor-sourced defamatory articles on Gujarati business portals
Surat content removal matters are dominated by industry-specific platforms — diamond-trade community forums, textile-industry Telegram groups, and JustDial for the city's manufacturing and trading businesses. Gujarati YouTube content critical of business families is a growing source.
Surat falls within the Gujarat High Court (Ahmedabad seat). The High Court has no original civil side, so a civil suit starts in the competent civil court in Surat.
Highest-risk Surat industries: Diamond and gem-trade businesses (anonymous trade-forum fraud accusations), textile manufacturers and exporters (international-buyer review platform attacks), and chemical-industry executives (environmental-rumour defamation).
In Surat, JustDial review removal rests on the Information Technology Act 2000 (Section 79 read with IT Rules 2021, which set platform deadlines of three hours on a court order, two hours on intimate images or impersonation of a person, and seven days on most other complaints, defamation included), criminal defamation under Bharatiya Nyaya Sanhita 2023 s.356 (formerly IPC 499/500), and civil injunctions from the competent civil court in Surat. Across 25+ cities RepuLex maintains a 97% case success rate — permanent removal, not suppression.
Searching how to delete a JustDial review? JustDial's internal dispute resolution is slow and ineffective — a legal notice under the IT Act 2000 starts JustDial's grievance duties under the IT Rules 2021 and moves far faster than repeated support requests.
How long does it take to remove a JustDial review in Surat?+
Most cases in Surat are resolved within 7–30 days via IT Act 2000 platform notices. Emergency cases are handled on a 24-hour escalation track. RepuLex confirms all removals in writing before closing the case.
Can RepuLex help you remove a JustDial review in Surat?+
Yes. RepuLex takes on this work for clients across Gujarat and the rest of India; legal notices and court filings are drafted and served by the partner law firm. The IT Act 2000 and the IT Rules 2021 apply to every intermediary offering services in India, wherever the platform is hosted, so a notice for a Surat client runs the same way as one sent from anywhere else. Where a court order is needed, the partner law firm files in the competent civil court in Surat, and before Gujarat High Court for writ petitions.
What does it cost to remove a JustDial review in Surat?+
RepuLex charges a fixed one-time fee: ₹99,999 per URL permanently removed. Package pricing: Starter Shield (3 URLs) at ₹2,49,999 and Business Clear (10 URLs) at ₹7,49,999. A free case assessment is provided before any commitment. No monthly retainers. These rates cover standard-complexity removals; news media and court-reported matters are quoted separately from ₹1,00,000 per URL.
Need help? RepuLex handles it for you in Surat.
Free assessment · Fixed fee · Gujarat High Court jurisdiction · Written confirmation