How to Remove a MouthShut Review
in India
A legal step-by-step guide for individuals and businesses across India. MouthShut is a Mumbai-based platform with a clear legal address. IT Act notices to the platform, with defamation notices to identifiable authors, are highly effective here.
The legal process.
Screenshot and archive the review with full URL and date.
Identify false factual claims: MouthShut reviews with false fraud/quality allegations are legally actionable.
IT Act notice to MouthShut: Section 79 notice to MouthShut's Grievance Officer in Mumbai.
Defamation notice to the author: where the reviewer can be identified, a notice citing BNS 2023 s.356 (formerly IPC 499/500) sets out their personal exposure for false statements of fact.
Removal and de-indexing confirmation: obtain written removal confirmation and file Google de-index.