{
  "name": "Platform Compliance Scorecard — India Takedown Response Windows",
  "url": "https://www.repulex.com/resources/platform-compliance-scorecard",
  "publisher": "RepuLex",
  "asOf": "2026-08-20",
  "license": "https://www.repulex.com/terms",
  "attribution": "Platform Compliance Scorecard, RepuLex, August 2026 — https://www.repulex.com/resources/platform-compliance-scorecard",
  "methodology": "Observed response windows recorded across RepuLex engagements: days counted from service of a lawful removal demand on the platform’s designated grievance channel to confirmed removal, standard-complexity matters only.",
  "gradeRule": "A = standard window 14 days or fewer; B = 21 or fewer; C = 30 or fewer; D = over 30 days, or routinely requires a court order. Banded against observed practice, not against the 36-hour statutory obligation.",
  "statutoryWindow": "36 hours under IT Rules 2021 Rule 3(1)(d); 24 hours for non-consensual intimate imagery under Rule 3(2)(b).",
  "limits": "Windows are observed ranges from RepuLex engagements, not platform commitments. Standard-complexity matters only: urgent lanes are reported separately in emergencyHours and contested/court routes in escalationNote, and neither feeds the grade.",
  "rows": [
    {
      "slug": "instagram-content-removal",
      "name": "Instagram Content",
      "url": "https://www.repulex.com/services/social-media-content-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 14,
      "grade": "A",
      "emergencyHours": 72,
      "legalBasis": "Instagram (Meta India) is subject to IT Rules 2021 mandatory takedowns. Morphed images additionally attract Section 67 IT Act. RepuLex files emergency notices for morphed content involving professionals.",
      "escalationNote": null
    },
    {
      "slug": "linkedin-post-removal",
      "name": "LinkedIn Posts",
      "url": "https://www.repulex.com/services/social-media-content-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 14,
      "grade": "A",
      "emergencyHours": null,
      "legalBasis": "LinkedIn India is subject to IT Rules 2021. Professional defamation on LinkedIn carries additional weight as it directly impacts business relationships and career prospects. RepuLex issues IT Act notices and IPC 499 criminal defamation notices to LinkedIn and the originator simultaneously.",
      "escalationNote": "14–30 days for contested professional content."
    },
    {
      "slug": "youtube-video-removal",
      "name": "YouTube Videos",
      "url": "https://www.repulex.com/services/social-media-content-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 14,
      "grade": "A",
      "emergencyHours": null,
      "legalBasis": "YouTube (owned by Google) is subject to IT Act Section 79 and IT Rules 2021. RepuLex issues formal legal notices to YouTube's legal team in India, citing specific legal violations. DMCA takedowns are used where copyright applies.",
      "escalationNote": "30–60 days for contested content."
    },
    {
      "slug": "facebook-content-removal",
      "name": "Facebook Posts & Pages",
      "url": "https://www.repulex.com/services/social-media-content-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 21,
      "grade": "B",
      "emergencyHours": 72,
      "legalBasis": "Meta India is subject to IT Act 2000 and IT Rules 2021. RepuLex issues formal Section 79 notices to Meta's grievance officer in India. For urgent viral content, emergency notices are filed within 4 hours of case acceptance.",
      "escalationNote": null
    },
    {
      "slug": "google-review-removal",
      "name": "Google Reviews",
      "url": "https://www.repulex.com/services/google-reviews-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 21,
      "grade": "B",
      "emergencyHours": null,
      "legalBasis": "IT Act Section 79 notices to Google India. Google is required under IT Rules 2021 to act within 36 hours on clearly defamatory content. RepuLex escalates to Google's legal team — not standard user reporting.",
      "escalationNote": "21–45 days for contested content requiring High Court orders."
    },
    {
      "slug": "indiamart-review-removal",
      "name": "IndiaMART Reviews",
      "url": "https://www.repulex.com/services/justdial-review-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 21,
      "grade": "B",
      "emergencyHours": null,
      "legalBasis": "IndiaMART is an Indian platform subject to full IT Act 2000 jurisdiction. RepuLex issues formal IT Act notices and, for clearly defamatory content, pursues criminal defamation under IPC 499/500 against both IndiaMART and the review originator.",
      "escalationNote": null
    },
    {
      "slug": "quora-content-removal",
      "name": "Quora Posts & Answers",
      "url": "https://www.repulex.com/services/social-media-content-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 21,
      "grade": "B",
      "emergencyHours": null,
      "legalBasis": "Quora has India operations and is subject to IT Rules 2021. Quora questions/answers ranking on Google for brand searches can cause significant reputational damage. RepuLex issues IT Act notices and simultaneously pursues Google de-indexing of the Quora pages.",
      "escalationNote": "Google de-indexing confirmed within 7 days of content removal."
    },
    {
      "slug": "twitter-content-removal",
      "name": "Twitter / X Posts",
      "url": "https://www.repulex.com/services/social-media-content-removal",
      "standardDaysLow": 7,
      "standardDaysHigh": 21,
      "grade": "B",
      "emergencyHours": null,
      "legalBasis": "Twitter (X Corp India) must comply with IT Rules 2021. RepuLex files formal grievances with Twitter's India Grievance Officer. For High Court-covered clients, injunction orders are served directly on Twitter.",
      "escalationNote": "High Court injunctions can compel immediate suspension of accounts."
    },
    {
      "slug": "mouthshut-review-removal",
      "name": "MouthShut Reviews",
      "url": "https://www.repulex.com/services/google-reviews-removal",
      "standardDaysLow": 14,
      "standardDaysHigh": 30,
      "grade": "C",
      "emergencyHours": null,
      "legalBasis": "MouthShut is a Mumbai-based intermediary subject to IT Act 2000 and IT Rules 2021. RepuLex issues IT Act Section 79 notices and, where content is clearly defamatory, IPC 499/500 notices to MouthShut's editors personally.",
      "escalationNote": "30–60 days where High Court proceedings are needed."
    },
    {
      "slug": "tripadvisor-review-removal",
      "name": "TripAdvisor Reviews",
      "url": "https://www.repulex.com/services/google-reviews-removal",
      "standardDaysLow": 14,
      "standardDaysHigh": 30,
      "grade": "C",
      "emergencyHours": null,
      "legalBasis": "TripAdvisor operates in India and is subject to IT Rules 2021 for clearly defamatory content. RepuLex issues formal IT Act notices to TripAdvisor's India operations and, for systematic campaigns, pursues criminal defamation against the originators.",
      "escalationNote": "High Court injunctions available for severe cases."
    }
  ]
}